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dyen100
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Joined 2 months ago
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How to file complain
I replaceda line to my plan and was told that I can trade my old Iphone to a new one without any charge. First, Tmobile increase my month charge (even though I was told repeat the month charge should be same, yet they increase without my consent. A nice rep finally fixed the problem. Tmobile also charge me addition fee for the new phone (again I was told it is a even trade in). Now they refuse to resolve the issue. I have been with tmobile for 20 plus years and now I am really angary being lied to. I plan to file a complain with consume protection agency. Anyone else experience similar problem?76Visto0likes1ComentarioHow to file complain against Tmobile
I replaceda line to my plan and was told that I can trade my old Iphone to a new one without any charge. First, Tmobile increase my month charge (even though I was told repeat the month charge should be same, yet they increase without my consent. A nice rep finally fixed the problem. Tmobile also charge me addition fee for the new phone (again I was told it is a even trade in). Now they refuse to resolve the issue. I have been with tmobile for 20 plus years and now I am really angary being lied to. I plan to file a complain with consume protection agency. Anyone else experience similar problem?27Visto0likes0Comentarios