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e2k
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Joined 10 years ago
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Re: I did not get a return label to send iphone back.
This may be a blessing in disguise. I suggest you obtain the correct mailing address (if you don't already have it) & ship the package yourself. Make sure you fully insure the package and get a receipt verifying that it has been shipped. There are a lot of horror stories about "lost" devices. If you ship the item yourself, it makes it much easier to make a claim. If you use T-Mobile's label, you're at their mercy.24Visto0likes0ComentariosRe: What's the difference between the Simple Choice plan and Simple Choice North America?
Good thinking and attention to detail on your part. Too many people jump ship to a new plan that sounds good only to regret it later. I always say that if your current plan is working for you, stick with it, unless you know exactly what your new plan entails and are absolutely sure that it will work better for you.92Visto1like0ComentariosRe: Help Settling A Collections Debt!
Do not call - calling does not preserve your rights. You need to create a paper trail. Gather all of your documentation. Learn about the Fair Credit Reporting and Fair Credit Billing Acts Write a letter to T-Mobile and the collection agency. Cite the aforementioned acts as appropriate, and ask for a full accounting of all charges. If things seem amiss & are not getting resolved, file a credit dispute with the credit reporting agencies. Send a letter to T-Mobile Customer Relations PO Box 37380 Albuquerque, NM 87176-7380347Visto2likes0ComentariosRe: Change my billing date
Support staff here cannot access your account. You need to call 611 or contact T-Force. To contact T-Force Go to the Contact Us page and use the Facebook, Twitter or Google Plus link under in the "Social Support" section. AFAIK, you can't change the date that you cycle billing cycle ends. If you can't make a payment on time, you can ask to make a payment arrangement.42Visto1like0ComentariosRe: What's the difference between the Simple Choice plan and Simple Choice North America?
Simple Choice North America has: NOW! Includes unlimited calling to any number in Mexico and Canada from the U.S. PLUS get 4G LTE data and unlimited calling and texting when you're in Mexico and Canada, just like in the U.S., at no extra charge. The other Simple Choice plans do not.48Visto0likes0Comentarios