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Ephraim
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Joined 2 years ago
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Re: Lagging and throttle
They worked on it 3 months ago and it was steady after that but suddenly 5 days ago it went sour and yes I did put it by the window and still same issue. So either they are upgrading or updating I can't say for sure but it is a pain especially if I am watching a football game or golf game I am sure there are others with the same issue. I have friends close by that I told about this service and told me they about to cancel and it makes me feel bad because I convinced them to go T-Mobile. And here's the thing when I called them about the issue that's how they found out that two towers were down, figure that out but anyway they hopped right on it but wow what happened after it was going great only to be disappointed again. I live in Connecticut in Waterbury and really not congested like bigger cities so that has me puzzled.13Visto0likes0ComentariosRe: Lagging and throttle
I understand the peak hours but after they fixed the 2 towers everything was good for a few months and then the issue started again with the slow speed to a 2 mbps and at times .8 mbps and then jumps to 10 mbps struggling to keep some kind of speed. Rebooting helps only for short time like 10 minutes tops. I had Comcast and it was great except for their price going up which is why I went with T-Mobile because they advertised there was no lag and their speed was unbeatable lol yeah up to a certain time. But if I have to go back to Comcast so be it and at least I don't to keep rebooting and restarting 2 to 3 times a day.32Visto1like0ComentariosLagging and throttle
I don't understand why at certain times the internet is great and then by the evening like 5 or 7 pm it gets so slow that we can not watch tv or my son can not play his games online. I do a speed test every night and reset the modem either by unplugging or restart using the T-Mobile app and it helps only for a short while only to go right back into slowing down. They fixed the 2 towers that was down a few monthsago and it went well but then it started again. It is getting very annoying to a point where I will cancel this service because it's never steady. This happen starting at 5 pm and then 7 pm which last up to 8 pm and by the speed test I could see how it struggles to keep the speed up but after 10 pm all the way to the morning it runs 300 mbps at 6 am and right now I just did a speed test and it's 42 mbps download speed. I did like the service until all this lagging and slow speed started and getting tired of rebooting and restarting every day. I have friends who are going through the same thing and want to cancel service just as I do so I hope T-Mobile get on the ball and do something before they start losing customers.Solved409Visto1like6Comentarios