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Eromero
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Joined 3 years ago
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Re: Tmobile lost my trade in and is not honoring trade credit.What can I do?
I received an email that said it was received and the credit would be applied to my account. Only I never received the credit which is why I called in the first place. And that's when they said they couldn't find it and only offered me $80. I have the phones serial number in the email.22Visto1like0ComentariosTmobile lost my trade in and is not honoring trade credit.What can I do?
I shipped the trade in to T-Mobile, the tracking says it was delivered. I called them to ask about my trade in credit and they said they never received the phone. I provided them the tracking number and the email saying how much my trade in was approved for. They are now only offering me $80 from what was supposed to be $380. What are my options here? I've been a T-Mobile customer for a very long time with 6 lines and multiple new phones on payment plans.4.3KViews3likes17Comentarios