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ETNMike
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Joined 3 months ago
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Re: How do i get US based support?
fireguy_6364 wrote: theres always the social media route like Facebook or Twitter..using this route lands you with tier 2 support instead of the call in tier 1 support.. just dont contact them on their main pages...DM only.. and you will need to confirm who you are Seems like more and more companies are putting their "A-team" on social media. I was skeptical but have had fantastic support in the past when dealing with another company and just today after contacting the T-mobile Twitter "T-Force" folks. The person I exchanged messages with was clearly US based, extremely polite, and very helpful. A+. I hope T-mobile keeps open this avenue of support and staffed with people that, in my case anyway, actually care.14Visto0likes0Comentarios