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EUGENEB4
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Joined 2 years ago
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Re: IP Address and Geolocation - Shanghai, China
bocaboy2591 wrote: I recently had the same problem with an existing subscription to the NY Times. I fixed it by using a VPN---I use Mullvad VPN, but any of them would work---and changed the VPN server to something close to me. That fixed the problem immediately. All of the VPN providers have a free trial. Try downloading on and see if that doesn't fix the problem with geolocation. Good luck! Good idea2Visto0likes0ComentariosRe: Hulu Live
syaoran wrote: The issue is with the location requirements. T-Mobile's Home Internet uses cellular, which can't give an accurate location and in a lot of cases, can't even issue an IP within 100 miles of where the modem actually is. This location restriction being within a very close radius of the Hulu's Live TV subscribers billing address is why Live TV isn't compatible with T-Mobile's Home Internet service currently. Exactlt2Visto0likes0ComentariosRe: t-mobile Home Internet - Location Issue
Guppy_puppy wrote: The explanation that "this is how cellular works" is a poor excuse. okay, I could understand if it good the exact address wrong, but this is ridiculous. It says I am in a different city and sometimes even state. And my phone on the cellular network does not do this. FIX THIS T-MOBILE Im in Dallas Texas or Austin Texas according to my ip address, I'm actually in Oklahoma City. They need to fix this issue for streaming services like ESPN4Visto0likes0ComentariosRe: t-mobile Home Internet - Location Issue
Cali Cat wrote: This is how cellular internet works just like a cell phone. The local towers connect to a backend that could be a long distance from your physical location. As for YoutubeTV, you just update your location using your YoutubeTV mobile app and it will use the GPS of your smartphone to identify location. I assume you are trying to set the location on a streaming device so just follow the onscreen instructions that tell you to open the mobile app. I have both TMO Home internet and YoutubeTV and using the YoutubeTV mobile app to pinpoint location works fine. This doesn't work with Sling TV. It goes exclusively off your ip location4Visto0likes0ComentariosRe: IP Location issue
bayhett wrote: Same deal for us in Colorado, except I don't think it's an IP number translation issue since my location will alternate between Aurora, CO (not bad, about 30 miles away) and Memphis, TN (not even the same time zone!) If I go to a geolocation site likehttps://www.where-am-i.co/it will switch back and forth constantly - mostly the Memphis address, but then every so often it will come up as Aurora. When it's wrong it breaks lots of things - streaming content, google maps, local weather reports, my Windows 10 current time, the default timezone for calendaring, and on and on. I spent a bunch of time with "my personal tech support" on T-Mobile - I spoke with 2 techs who were friendly enough, but of no help at all. The second one decided it must be a problem with my computer instead of their gateway and transferred my call to Dell's tech support line even after I told him it's also a problem on my HP computer and phone! It seemed like the problem wasn't addressed in their troubleshooting script anywhere so they just punted - I didn't bother to call back and go through that whole thing again. We have the Nokia 5G21 Gateway, but Iheard from a human T-Mobile employee at one of their retail storesthat there is a "new" fancier 5G gateway available now - does anyone have this new hardware, but continue to have geolocation problems? I'm tempted to call and demand the newer gateway. Yes I have the new Gateway, same issue. The issue is with what ip address it assigns a piece of equipment. If the ip address is registered to one that was/or is in a different place than it returns that place rather then query your location and return that, or the actual location of the tower. The actual location of the tower, I would be happy with. Try this while hooked to your gateway. https://whatismyipaddress.com/6Visto0likes0ComentariosRe: IP Location issue
Revivalofthesoul wrote: So apparently I cannot connect to sites that need to verify your location because my new tmobile internet service shows me as being located in a State that is different from my actual location. Been on hold for 50 mins to speak to someone, not sure if I will get anyone tonightand this is not looking good for customer service support that you don't have a different number specifically for tech issues like this. This really jacks me up because Sling uses this information for sports. I get anything in Dallas Texas blacked out because it says I'm there and not in Oklahoma City. Right now it says I'm in Austin. I'm no where close. And the Tmobile rep told me they use dynamic ip addresses and they can't change the geo location. That's not gonna work.7Visto0likes0Comentarios