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fernandoo
Network Novice
Joined 8 months ago
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reception issues iphone 13
Having serious reception issues downtown Sacramento California zip 95814. called T-mobile and first they asked me to reset network setting on my phone. that didn’t do anything to improve. next, they said i needed to upgrade the sim card to enable 5G. i did and still the same issue. calls are erratic and disconnect easily, as well as messages. there is no WIFI inside the building that I work in, so i cannot use any app either (like facebook, apple music, etc.). any help? thanks