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Flaca
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Joined 2 years ago
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Re: USAGE DETAILS NOT UPDATED
This isthe 2nd platform voicing this complaint. It's just not worth the bill we are paying since we upgraded our phones in October, our bill went up $280 MORE thanthe $119 we were paying before and that's with a military discount. After looking into other cell companies we decided on switching to Consumer Cellular. We can keep our #s, use our current phones and we have access to our usage details for A LOT LESS MONEY! So we're paying off the phones and switching!3Visto4likes0ComentariosRe: Detailed Usage Still Showing Last Month's Info 10+ days into new billing cycle! ¿Cuándo se solucionará?
I honestly think they should either pay for the customer's data when they go over their limit since they can't track it, or give ALL their customers UNLIMITED DATA UNTIL THEY RESOLVE THIS ISSUE!!!!!12Visto3likes0ComentariosRe: Log updates
And yet another platform voicing this complaint. It's just not worth the bill we are paying since we upgraded our phones in October, our bill WENT UP $280 MORE thanthe $119 we were paying before and that's with a military discount. After looking into other cell companies we decided on switching to Consumer Cellular. We can keep our #s, use our current phones and we have access to our usage details for A LOT LESS MONEY! So we're paying off the phones and switching!4Visto3likes0ComentariosRe: Detailed Usage Still Showing Last Month's Info 10+ days into new billing cycle! ¿Cuándo se solucionará?
I see there are now 2 or 3 more discussion platforms about this issue and the ridiculous change they are making. It's just not worth the bill we are paying since we upgraded our phones in October, our bill WENT UP $280 MORE thanthe $119 we were paying before and that's with a military discount. After looking into other cell companies we decided on switching to Consumer Cellular. We can keep our #s, use our current phones and we have access to our usage details for A LOT LESS MONEY! So we're paying off the phones and switching!3Visto2likes0ComentariosRe: Detailed Usage Still Showing Last Month's Info 10+ days into new billing cycle! ¿Cuándo se solucionará?
NOPE! Did not send it. I was texting with them yesterday and the day before throughout the day. It seems like they've purposely kept me waiting for their replies till I finally give up and then they send me a text saying they are closing the conversation because I haven't responded.3Visto1like0ComentariosRe: Detailed Usage Still Showing Last Month's Info 10+ days into new billing cycle! ¿Cuándo se solucionará?
I was texting with at least 3 techs yesterday, they told me they were updating their system. They actually have access to our usage details in their system so I asked them if they could send my call, text and data usage for this cycle to my email. The first tech sent me a list of phone numbers he typed out for me, but nothing more, then he connected me to a supervisor. They said they were going to email mewhat I requested within 24 hours so let's see if this afternoon they actually send it.3Visto1like0Comentarios