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frech001
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Joined 3 years ago
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Re: revvl v +5g bluetooth
It took a year and many requests to T-Mobile, but I'm happy it finally connects to both our Fords. Now I'd like to get another Revvl for my wife as we returned one of the Revvls last year and got a different phone that would connect both our vehicles. But the OS is all different and confusing.2Visto0likes0ComentariosRe: revvl v +5g bluetooth
I brought the phones back to the TMobile store where I bought them on May 26th. The service tech I spoke with at T-Mobile yesterday assured me they would honor the return. But the store Manager refused as it was 5 days past the 14 day store return period. So I called TMobile directly and finally got to speak with a tech who spoke good English. After an hour phone wait and on and off conversation he convinced the local manager to return one of the two Revvls and exchange it for the Nord 200. But the store didn't have any in stock. So I'm waiting. Seems like T-Mobile techs should monitor this forum and provide assistance. They should also pull problem phones off their shelves. Apparently they rely on the companiesthat make their phones to inform them of problems. Why not listen to their customers and investigate complaints!1Ver0likes0ComentariosRe: revvl v +5g bluetooth
My wife and I each got the Revvl +5g as free options to switch to 5G since we've been long term customers. Unfortunately, our two Revvls, like those comments above failed to connect via bluetooth to our 2018 Ford, though it worked with our 2014 Ford. I sought help from T-Mobile and they talked me through doing a factory reset, but that didn't help, so after 40 minutes on the phone they finally said I'd need to wait for a factory upgrade from Android 11 to Android 12. So, since that would takes us past the return option, with no guarantee that would solve the problem, we are returning them for phones that work, hopefully. Since the bluetooth version on our 2018 is over 4 years old, seems like the Android 11 version is quite out of date. Considering this string has been around for over a year seems like this problem should have been resolved already.5Visto0likes0Comentarios