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freed4445
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Joined 9 months ago
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Re: T-Mobile Home Internet stopped working
I have the exact same problem. I signed up for Internet and it was fantastic for a month, so I decided to keep it. Then just downhill from there. I feel like they suckered me with a great connection for the month, then the service picks and chooses who's getting good, better or best service. When I called, it's the same excuse I received in the past, well, you knew the limitations (cell users get priority) and shouldn't have signed up or do you want to cancel. Real poor customer service. Nonetheless, I am constantly rebooting or unplugging the gateway at least once a day sometimes more to get a decent connection back. I always have 3 to 4 bars in the gateway but that doesn't mean anything with cell priority. I'm ready to cancel and go to Xfinity cable as much as I'd hate to.17Visto0likes0Comentarios