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frqtflyer
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Re: Assurant Damaged Device Returned - Not Recived
I HAVE THE SAME PROBLEM WITH TMOBILE. IN MAY 2023, I HAD A HANDSET WARRENTY EXCHANGE. I GOT THE REPLACEMENT. I RETURNED THE DEFECTIVE PHONE. TMOBILE HAS THE NERVE TO SAY I DID NOT RETURN THE CORRECT PHONE. I DID RETURN THE CORRECT PHONE. NOW MY ACCOUNT HAS BEEN BILLED $845.45. THIS IS OUTRAGEOUS. THIS IS SCREWING UP MY CREDIT REPORT. I HAVE SPENT 40 HOURS OVER 6 WEEKS ON THE PHONE WITH TMOBILE'S REPS. EACH PRMOMISED TO RESOLVE THE ISSUE, AND EACH PROMISED TO CALL ME BACK. ALL WERE EMPTY PRMOMISES. NOBODY FIXED THE ISSUE, AND NOBODY HAS EVEN TRIED TO CALL ME BACK. I AM A SENIOR CITIZEN, ON A FIXED INCOME. I DO NOT HAVE EXTRA MONEY TO PAY FOR A PHONE THAT I ALREADY RETURNED ON TIME. I NEED HELP. I HAVE RUN OUT OF OPTIONS. ONE SO CALLED "MANAGE", CALLED ME A LIAR. HE SAID THAT I NEVER RETURNED THE PHONE. IS THIS HOW YOUR LOUSY COMPANY TREATS A LOYAL CUSTOMER FOR OVER 20 YEARS? I THINK NOT. TMOBILE HAS TO MAKE THIS RIGHT. I HAVE NO CHOICE BUT TO SUE THIS POOR EXCUSE FOR A COMPANY. HOW DARE YOU TREAT ME SO HORRIBLY!!!!!!!!!!!!!!! SHAME ON YOU TMOBILE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!6Visto1like0Comentarios