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glkaoneal
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Joined 2 years ago
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Re: Anyone notice a difference to the usage page?
I did the chat yesterday. They finally said it was a computer glitz and it was being worked on. I said I have wasted way too much time on this issue and should get a bill credit. I got a $15 credit. Now will see if the problem gets fixed.Thanks for all the help.14Visto0likes0ComentariosRe: Anyone notice a difference to the usage page?
The first time I noticed it was at the end of billing cycle, so I thought that was the problem. But it continues to show this. I was told it was a new format. I was told my complaint would be recorded. I hesitate to call in b/c of the long wait and then I can't understand the person I am talking to. The chat option use to be helpful but recently it takes way too much time.10Visto0likes0ComentariosAnyone notice a difference to the usage page?
I recently discovered you can't see the usage data for each of the lines. I inquired about it and was told this is a new layout (do to phone apps) and you can only see the usage data in your monthly bill. I voiced my displeasure. They said they would report the concern. Anyone else find it a concern?Solved547Visto1like15Comentarios
