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Hawthornebal
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Joined 9 months ago
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Re: How to file complaint about billing issue
After years of service with T-Mobile, I decided to get three devices and I was not happy with them. Everything was sent back within my 14-day buyer's remorse then because of the customer service I canceled my service as well and now I'm receiving a bill for $317. When I canceled all services I was not under a contract and my phone was paid for. I sent My old phone in. Never got it back. They have told me that it is in investigation but they still keep sending me a bill which since investigation supposedly started the bill went up 40 dollars. When all services ended they were supposed to send me $95 for my old phone plus plus reimburse me $35 activation fee. Then told me that I would have to wait 30 days to call and request that and when I did they told me I owed $284 and now $317.p if somebody can help with this it would be great. Did you93Visto0likes0Comentarios