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ih8teemobile
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Joined 5 years ago
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Re: Web site won't let me add a payment method
I was unable to add payment in August 2020 called and paid my bill online and was promised the website would be fixed the next month, wasted one hour. September 2020 able to add payment and pay bill no problem. October 2020 back to the S.O.S. I am going to leave you T-Mobile. I have been a customer for so long not only did you sandbag me this billing cycle with equipment charges several months worth for my daughters upgraded phone, but what really makes this experience awful, is that I am unable to pay my bill again online because I cannot add payment, again. In fact the payment I added last month and saved is now gone. Why are you torturing your customers? I understand we are in a pandemic but I see commercials every hour saying you are the best when I have lost faith in your product. I am at my wits end this is day two trying to resolve this. Please fix this.14Visto0likes0Comentarios