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J-dawg
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Joined 11 months ago
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Re: Netflix Add Extra Member
Fraggle wrote: Same problem here. We had two family users (different houses, but family…that address is meaningless and just an excuse to charge people more) on one account for years. Just two. When we switched to T mobile, we lost that deal and now we find we can't get the EXACT SAME DEAL OFFERED TO ALL NETFLIX USERS because we're going through T-mobile? This is not equitable. There is no good reason going through T mobile should disqualify users for many, many years from getting offers that all other users have access - for the same $8 fee. So, now we're penalized for using T-mobile and it will cost us more no matter how (IF) we go back to Netflix. Not cool that this was never mentioned at the time. Imagine if either company actually cared about its customers and tried to give them what they need in exchange for decade+ of loyalty and that giant chunk of monthly money? I get that Ncan't deal with endless password sharing. No prob. (We never did that.) But there are less extreme ways to deal with it (which are also less profitable). For example,why won'tNetflix simply allow two family users, regardless of household? Because profit matters more than everything, especially customers. The system is supposed to work for the humans. Not vice versa. And people, please stop defending mega corporations like they're your pals. They and their billions will be fine. Promise. So disappointed in both Netflix and T Mobile. Is it really worth $8 to destroy customer loyalty? Not to mention how they treat writers. Learning to watch less TV is a good thing, anyway. You nailed this. It's ridiculous. I want to give Netflix $16 more per month (2 kids at college), I can't. They should tell T-Mobile to fix this as they are leaving money on the table. Does anyone at Tmobile monitor this community? Please let us know we are being heard.2Visto1like0ComentariosRe: Netflix Add Extra Member
Airboss wrote: Sure I can do that but Netflix does not allow or provide a balance billing option so I have to pay full price. There is no way to utilize the T-Mobile discount and add aditional lines for two people. I am happy to pay the $7.99 per additional line but I'd rather do it withthe T-Mobile Premium plan discount of $7 per month. With T-Mobile it would be $23 if they provided that option to bill for the additional lines. With Netflix currently is $36. We just need T-Mobil to provide an option to add up to two additional lines for $7.99 each. Sounds simple right? Too bad it's not. I've confirmed because I switched to Tmobile Netflix and was told my plan would not change. But when I went to add extra members for my kids at college, I can't do it. I could switch back to Netflix billing but I'd lose my $11.99 savings which was part of why a switched to Tmobile for my whole service. The Tmobile people need to add this billing option or not sell people the plan, without notifying us that can't be added. One less benefit.8Visto1like0Comentarios