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Jamoreno27
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Joined 10 months ago
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T-Mobile is frauding and charging for international calls made on wifi
I have beennoticingincreases on my monthly bill life $180and called in to verify. The agent told me the extra charge is due to an international call. But guess what: I have been calling my Spainfor years using WhatsApp Call and I have never been charged, since I have unlimited data. When I google the question I realize I'm not the only one who has this problem with T-Mobile.On my first call to the billing department the agent told me that international phone calls made through WhatsApp can be charged; Customer service didn't want to remove charges so I will be transferring my business to AT&T. I even visited the store here in Dadeland and manager will no remove the charges. They rather loose business, incredible.3.3KViews3likes5Comentarios