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JANEV
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Joined 4 years ago
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Re: 5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.
MisterK wrote: JANEV wrote: I don't care wether you agree with me or not. You don't know what I've done and you really shouldn't be assuming you know more than I do as far as what I've been through. T-Mobile internet doesn't work and there's plenty of complaints about their service. And I'm paying the same price for my new internet as I was paying for T-mobile internet, and it works. So for you to assume I'm paying three times the amount as t-mobile internet is an ignorant assumption. Because you're WRONG. But it sounds like you don't like being wrong, you just like assuming something you know nothing about. What service did you switch too? It's great if some people can make the gateway work, but having to rebootit 1 to 3 times a day sure indicates to me there's a problem. It's too bad that T-Mobile doesn't know (or won't admit) how to fix it. I have to believe it's the gateway since I don't have problems with my 5G phone connection. MisterK- After I cancelled T-mobile internet and went with a cable service for the exact same price, my internet is faster and completely reliable. I wish you the very best of luck.1Ver0likes0ComentariosRe: 5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.
007BondMI6 wrote: JANEV wrote: I don't care wether you agree with me or not. You don't know what I've done and you really shouldn't be assuming you know more than I do as far as what I've been through. T-Mobile internet doesn't work and there's plenty of complaints about their service. And I'm paying the same price for my new internet as I was paying for T-mobile internet, and it works. So for you to assume I'm paying three times the amount as t-mobile internet is an ignorant assumption. Because you're WRONG. But it sounds like you don't like being wrong, you just like assuming something you know nothing about. Aren't you gone now no longer a customer why are you here? Oh wait, T-mobile internet was consistent. CONSISTENTLYBAD! for 007bondM16, your a troll who probably works for T-mobile. Best decision I ever made was getting rid of T-mobile internet and going with a RELIABLE internet service for the exact same price!!!!1Ver0likes0ComentariosRe: 5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.
MisterK wrote: Let me start by saying I do like having wireless internet. The problem is I don't think it is ready for primetime. Speed is great, price is great, but It loses its connection to the internet about once every two days. It's sad. I have spoken with T-Mobile many times. They have updated my firmware and done other things (I have no idea what they change there), and they tell me that these changes will fix all the problems. Sure! I am getting close to asking them to replace my Gateway to see if that helps. Has anyone had a replacement and found that helped? Joliver89 wrote: The T-Mobile Home Internet is completely DISASTROUS. The internet drops like 5 to 6 times a day. My partner and I both work from home and this is starting to get really annoying. And when the internet is down, I also can't even use my hotspot. At this point, we are definitely looking into quitting the service. We're on our 3rd modem tower from them and the issues keep coming back. This has been an ongoing issue for at least the last 3 months. No one is able to help, We're both in IT so you can easily assume we have tried EVERY troubleshooting method. We're switching back to SPECTRUM. I don't want to support their services but at least they're better by far in the reliability of their service. I don't blame you, I've switched to a cable service provider for the same price as T-mobile was charging me. T-mobile internet is DISASTROUS and they cannot resolve any issues. I tried everything, and the tower is just useless.1Ver0likes0ComentariosRe: 5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.
Why do you care? Why are you taking this personal?Move on. Why are you here? You're taking this so personal as if you work for T-mobile. T-mobile is garbage, and that's my personal experience. I have a right to voice my experience. Telling me I will pay three times as much is total BS. You know NOTHING about what I'm paying. For everyone having issues with T-mobile, I'm having the same issues. Get a internet provider that is reliable, because T-mobile is garbage.2Visto0likes0ComentariosRe: 5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.
I don't care wether you agree with me or not. You don't know what I've done and you really shouldn't be assuming you know more than I do as far as what I've been through. T-Mobile internet doesn't work and there's plenty of complaints about their service. And I'm paying the same price for my new internet as I was paying for T-mobile internet, and it works. So for you to assume I'm paying three times the amount as t-mobile internet is an ignorant assumption. Because you're WRONG. But it sounds like you don't like being wrong, you just like assuming something you know nothing about.1Ver0likes0ComentariosRe: 5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.
Um, I've spent hours trying to "work things out" and I'm fully aware how to try and fix issues. T-Mobile couldn't even fix the issues. So T-Mobile home internet doesn't work. I'm going with a different internet provider that actually works and I don't have to spend ALL of my free time on the phone with customer support.4Visto0likes0ComentariosRe: 5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.
I've had my T-Mobile gateway home internetfor a few months and had nothing but problems. First week it worked then it stopped connecting and I had to reset the gateway tower every day because I was only getting 4 Mbps. Customer service didn't know what they were doing, couldn't fix ANYTHING! They sent me a new gateway tower. It stopped working all together after high winds. I was given excuses by their outsourced support staff that engineers were working on it. Super obnoxious fluctuations in speed. Worst decision I ever made was trying the gateway home internet offered by T-Mobile. They need to fix the problems before offering to their customers. Clearly they do not have a handle on it. Now I'm two weeks with out internet because of them. Do yourself a favor and avoid headaches, don't go with T-Mobile Gateway home internet. IT DOESN'T WORK!1Ver0likes0Comentarios