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jas1186
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Joined 23 hours ago
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HELP! BILL CHARGE WRONG
Hi, I have been dealing with this horrible company for just about 7 months. I have pages of documents. When I say pages that is no lie. I have missed approximately 18+ days of work because we all know talking with somone and getting transfered several times take a lot of time. I try to get help and all I get is sorry we can't do that. I have people's names and ID#'s. Its unfortunate we can never talk with someone direct from the corporate office. Here's my small little rant. 5 lines $394? Hummm my bill was $320 /mo with everything how it got to that is crazy. I have totals well over$1,500 of overages being charged to my account oh that doesn't include the $576.61 that I was just charged today 12/20/24. Yes, my account has always been current. I've had 2 people one supervisor and one customer care representative yes i have names and id #'s, that stated yes I'll call you back tomorrow. The representative was over two weeks ago and the supervisor was over a week ago? Still no call back. Said they would be calling back today 12-20-24. Called back do to more over charges and have been on the phone for over 2 hours now. Don't contact me or call me unless you are from corporate!72Visto0likes2Comentarios