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Jasondh101
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Joined 3 years ago
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Re: OnePlus 9 Pro Battery Drain So Bad and Where is OxygenOS 13
It's both the device and the A12 Update! I too have a OnePlus 9 Pro and have had nothing but issues with it since the day I got it! I made the grave mistake most Tmo OnePlus 9 owners made and allowed the phone to update to Android 12! I went thru this a year ago with TMO and ultimately received a warranty replacement phone. That was the only remedy offered to me even though it wasn't a hardware issue! I've kept my phone on the A11 OS because of the broken OnePlus A12. That is until TMO A13 went from "Testing" to now "Completed.". Unfortunately, it wasn't really complete and I made the mistake of FINALLY allowing my phone to update. Now I have a BROKEN PHONE YET AGAIN! Please Tmo release the A13!58Visto0likes0ComentariosRe: OnePlus 9 and 9 Pro Android 13 completed, now what?
fireguy_6364 wrote: due to the OEM..carriers dont create the updates..they kick in what they want/need included but OS updates themselves are handled and dealt with by the OEM..in this case OP. which if you look at their forums you'll see a nice jumble of chaos with a ton of Beta testing and then that being scrapped due to even more issues..wash rinse repeat...a LOT orf wash rinse repeat actually.. the add on bloat had zero to do with their issues seeing as how said issues were world wide. I agree with part of what you said. I'm more angry at T-Mobile for not being open and up front about the Android 12 Update for the OnePlus 9 (pro) phones. I've been calling customer support for over a year now and they act totally unaware that the A12 updates broke our phones! Android released the A13 os back in August 2022. I KNOW Tmobile is aware of the serious issues in regards to the T-Mobile OnePlus 9 (pro) phones because I filed a BBB Complaint and talked to an Executive about it! Why then the extremely LOOOOOOONG Delay in dropping the A13 update? Instead of prioritizing the OnePlus Phones, TMO instead released all other phones first! Also why does it now say "Completed" yet it still isn't available? Honestly, I just want a differ Brand phone. I'll never get another thru T-Mobile. That I can tell you! Maybe it's not T-Mobile who is responsible for releasing the updates, but it is T-Mobile's responsibility to NOT continue selling a defective phone?!? Right? I paid almost a $1000 for a flagship device from T-Mobile when they knew full well that the device was experiencing significant "hardware breaking" issues. That's why I'm upset with TMO. I'm even more upset at the manufacturer OnePlus.20Visto0likes0ComentariosRe: I don't receive text messages I send to myself since February
The Android 12 Update caused all kinds of issues with various phones. One with the most issues is the OnePlus 9 (Pro). I've tried to get Tmobile to do something about it for over a year now! I even made a BBB complaint.39Visto0likes0ComentariosRe: OnePlus 9 and 9 Pro Android 13 completed, now what?
That is the same question that I had. I made the mistake many OnePlus 9 (Pro) TMobile owners did in downloading Android 12 when it first came out. It absolutely destroyed my phone. I tried to explain to the TMobile rep at the store that it was a "Software Issue" NOT a Hardware Issue. The only remedy he offered was to send me a replacement phone. I received the new phone with the stock Android 11 Op System. I haven't updated since and my phone has been at risk because of the broken update. I kept an eye on T-Mobile's update page and saw that it was finally "Completed." Unfortunately it turned out to be the broken Android 12 instead. So aggravated!32Visto0likes0ComentariosRe: OnePlus 9 android 13
Tmobile FINALLY finished the OnePlus 9 Pro Android 13 update 2 days ago. It went from "In Development" to "Completed," but it's still not available to download. I had kept a check on the T-Mobile Update site every day for the past year and I finally decided to update from Android 11 to 13 yesterday. All who have owned the T-Mobile OnePlus 9 or 9 Pro knows that the Android 12 updates BROKE our phones. Hence why I was still on Android 11. Unfortunately, I updated to 12 NOT 13 cuz TMO hasn't pushed the available android 13 out yet. I guess I'm gonna have to format and roll back my phone if TMO doesn't release the *now available* update out. https://www.t-mobile.com/support/devices/software-updates/oneplus-9-android-update28Visto1like0ComentariosRe: OnePlus 9 Pro's Battery really s.cks
It's definitely not a software problem. Most, if not all, TMobile OnePlus 9 Pro owners suffer with the same battery problems. Then there is the problem with the long long long delays on updates. I paid a $1000 for a phone a year and a half ago that is STILL on Android 11. Why? Because Android 12 broke mine and thousands of others phones. It's absolutely mind numbing how long it takes TMobile to actually release their Android Updates. I filed a BBB Complaint and an executive from Tmobile responded back. He didn't address any of the complaints I had with the phone. Instead, be posts my payment history and acct details and said that it's not TMobile that delays the updates, but the manufacturer is to blame. I replied that was a crock of ****! Google releases the standard Android Updates and TMobile, etc adds their bloat ware to them and any other garbage they want to add. Google released the Android 13 update Sept of last year. Still waiting. .. .. and waiting. ... .. and waiting.36Visto1like0ComentariosRe: New Update For OnePlus 9 Pro T-Mobile
mrhenrychurch wrote: fireguy_6364 wrote: crazy that its still in development.. for what its worth..look at the list of devices in development….then look at the list of the completed devices..you'll see Samsung isnt having to many issues kicking out their updates..well minus the S20 FE...apparently that one is running into issues..the rest of the list is OP. https://www.t-mobile.com/support/support/phones-tablets-devices/software-updates Yes I saw the list, T-Mobile doesn't care about OnePlus users. I filed a BBB report against Tmobile because I bought a OnePlus 9 Pro for a $1000 bucks and am still STUCK on Android 11. An Executive responded to my BBB complaint by trying to shame me and treat me as if I was stupid. He listed my entire payment history, he said that they replaced my "defective phone" via warranty (I did so out of exhaustion even as I kept telling the child store clerk that it was a SOFTWARE ISSUE not a hardware issue!) And finally he claimed that it's the manufacturers responsibility to release updates. I responded with proof that the manufacturer (OnePlus) released The Android 13 update November of last year! Yes, the manufacturers release the updates, BUT the carriers TEST the updates BEFORE releasing them! This is all on T-Mobile who seems to care a less about customer satisfaction. We should have a class action lawsuit going because it seems that's the only thing TMobile cares about (their bottom line!)!20Visto2likes0ComentariosRe: OnePlus 9 Pro 5G Android 13
I made the GRAVE mistake of buying a OnePlus 9 Pro phone via TMobile! I realized the mistake when the Android 12 Update rolled out and I installed it. It absolutely BRICKED my phone (more or less). I couldn't even make or receive phone calls and ended up having to go to the T-Mobile Store to find a fix. The only "fix" that TMobile could or would offer was a warranty replacement phone. I told the representative that it was a "Software issue" NOT A hardware issue. I ended up accepting the warranty replacement phone and haven't updated it since. I'm on the Android 11 version and am very disappointed in this phone! I've waited over a year now to be able to update my phone! Why does it take TMobile so so so much longer to update the OnePlus than any other phone?32Visto2likes0Comentarios