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jaxonbrite
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Joined 8 years ago
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Re: iPhone 6 won't connect to data, stuck on "Searching..."
Hi Marissa, thanks for checking in! I took my phone into the T-Mobile store to get it checked again and ended up just upgrading to the iPhone 7. It's too bad I had to get rid of my old phone, but I had my upgrade ready, so no big deal!15Visto1like0ComentariosRe: iPhone 6 won't connect to data, stuck on "Searching..."
Hello! I took my phone into a T-Mobile store the same day as I made this post. The employee reset my network settings, which I had tried several times, and my phone started getting service again (I guess it just needed to reset one more time). She told me that if the problem continues; to come back in the store and we'll look into a new SIM card or phone. My connection was working for a few days, but on several occasions since, it has had the same problem. I'll take the same steps to fix the problem, and with varying degrees of success it will work and it is currently doing the same thing, saying "Searching...". I have not tried changing SIM cards with another device, so I will try that when I get a chance. Thank you for replying, and let's hope we can get this fixed soon!5Visto0likes0ComentariosiPhone 6 won't connect to data, stuck on "Searching..."
Two days ago, my iPhone 6 had died and since charging it, it won't connect to data. It just shows the "Searching..." prompt in the top left corner where it should say "T-mobile". The same thing happened last week and I just had to update my carrier settings to get it to work again. This time, there is no update available for my carrier settings. I went to Apple's support page and have done everything it says to do (turning the phone off and on, checking for updates, checking the SIM card, reseting network settings, turning on and off airplane mode and do not disturb, etc.), but nothing has fixed my problem. I'm unsure as to whether it's an actual hardware problem or not because it happened after my phone died, but obviously I could be wrong. Has anyone experienced a similar problem? And if so, is there anything you were able to do to fix it without having to get their phone fixed/upgrade to a new phone? ¡Gracias!Solved1.7KViews0likes9Comentarios