Forum Discussion
iPhone 6 won't connect to data, stuck on "Searching..."
Two days ago, my iPhone 6 had died and since charging it, it won't connect to data. It just shows the "Searching..." prompt in the top left corner where it should say "T-mobile". The same thing...
Hi Marissa, thanks for checking in! I took my phone into the T-Mobile store to get it checked again and ended up just upgrading to the iPhone 7. It's too bad I had to get rid of my old phone, but I had my upgrade ready, so no big deal!
Hello! I took my phone into a T-Mobile store the same day as I made this post. The employee reset my network settings, which I had tried several times, and my phone started getting service again (I guess it just needed to reset one more time). She told me that if the problem continues; to come back in the store and we'll look into a new SIM card or phone. My connection was working for a few days, but on several occasions since, it has had the same problem. I'll take the same steps to fix the problem, and with varying degrees of success it will work and it is currently doing the same thing, saying "Searching...". I have not tried changing SIM cards with another device, so I will try that when I get a chance. Thank you for replying, and let's hope we can get this fixed soon!
