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jeffvizcaino
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Joined 7 years ago
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Re: Phone stolen, how do i lock sim card?
Using social media would not have helped because I was using a backup phone and the "device was unknown/unrecognized" and required verification or 2 factor authentication to a phone number I did not have access to. I got around the issue by using the My T-Mobile app and chatting with support through there. Apparently the app does not need as much verification as the website. It seems strange that Facebook/Twitter is an option but email or chatting without signing in isn't.8Visto0likes0ComentariosPhone stolen, how do i lock sim card?
My phone was stolen last night and I am currently in Europe, I can't access My T-Mobile because the they are "implementing PIN/Passcodes as an additional security measure." and only offer a text message to the phone number as a location to send the code. I can access the email that is registered with the account. Can I buy a sim card in Europe and have them activate that on my account? I'm worried that if someone gained access to my phone they could reset my accounts just by using the text message verification.Solved1.7KViews0likes10Comentarios