User Profile
JenT814
Newbie Caller
Joined 4 years ago
User Widgets
Contribuciones
Ooops we hit a snag message when trying to upgrade
I have been trying to upgrade my son's line for about an hour. I was able to upgrade my other son's line with no problem. Each line qualifies for upgrades, so I'm not sure what the issue is. Each time I click to upgrade his line, I get the error message and it takes me back to the phone page. I do not want to place this order in store and pay the extra $20 fee. Any suggestions? It appears this has been an issue for quite some time according to other posts. ¡Gracias!587Visto0likes1ComentarioRe: Broken website - Oops we hit a snag and more! grrr
Community-2153 I can't believe how long this error has been going on. I am having the same trouble tonight. It will not allow me to upgrade my son's line even though he has JUMP and it says he is available for an upgrade. I DO NOT want to go to the store and pay extra when I should be able to do this on my own. Please, someone advise.29Visto2likes0Comentarios