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Jimbnimble
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Joined 4 years ago
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Re: New Phone, not getting texts from son
I'm seeing this thread a couple months late, as I noticed the same problemon T-mobile this morning after upgrading to their new 5G Samsung (great price: free) a couple days ago, while keeping my same phone number. This is withGoogle chat on both phones (v. 7.8.064 on old, v. 12.1.10.192 on new.). My old phone no longer has a sim card in it and was powered off, but still the chats weregoing there. I found this pair of articles put up bya different carrier (Republic) via a web search just now, and they worked for me too on T-mo. This solution does require having access to your retired phone - nothing needs to be doneon the new one. There are just a couplesteps: 1) on the old phone, open the Chat app,click the 3 dots at top right, and click on "Settings" (2nd option from bottom); 2) from "Settings", click on "Chat features", its top-most option. 3) In "Chat features", click on its own top option, "Enable chat features. Use Wi-Fi or data for messaging when available." Slide that toggle from right to left, to disable. That's it. Once I didthat, Iwas able to receive a fresh text from my wife's phone immediately, whereas just a couple hours before that her texts and others' were goingto my old phone instead. Hope this helps other users, too! Jim https://help.republicwireless.com/hc/en-us/articles/360041204053-Messages-Still-Delivered-to-Old-Phone-After-Activating-New-Phone https://help.republicwireless.com/hc/en-us/articles/3600224512945Visto2likes0Comentarios