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Jlxdimples
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Joined 2 years ago
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Re: Log updates
I was with AT&T for the longest time and switched because to T-Mobile last year because they offer international msg/data within their plans. AT&T adds it as an extra option and it's expensive. If I didn't need international I would had never switched. I never had any problems with AT&T with customer service!3Visto2likes0ComentariosRe: Log updates
Man this is so frustrating. And the fact that they have no clue for the longest and I don't believe that they are trying to find a resolution. Because to them, it's not urgent and not a big deal. And I agree, that we pay for a service and now we don't have access to what we were promised when we signed up.2Visto0likes0ComentariosRe: Log updates
I'm having the same problem. Can only view the last bill. Not current usage. I've called and their excuse is it takes a week or so for the logs to update after a recent bill has been processed. So since 2/3, no recent log updates. The minutes and data stuff is correct but once I click on the individual line, it only has the last cycle listed. Anyone have their text and calls logs with incorrect time zone? I understand it's suppose to be listed in Pacific Time as next to the date in parenthesis says (PT). So this is correct for my text. I life in Eastern Time. My call log is listed in Eastern Time although, in parenthesis it says (PT). I'm fine if they are both (PT) but I don't like incorrect info. Gets confusing to not know what's true unless I look at my actual phone. They put in a ticket in December and still no answers. So annoying!5Visto1like0Comentarios