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jmoore1599
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Joined 6 years ago
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Re: First Billing Cycle
Hi Marissa, I have the same issue as the original post. I'm being billed mid-cycle on a post-paid account. I just had a wonderful online chat with another T-Mobile rep 17754940, who told me that: "Apparently we will not be able to change your billing type. All of our postpaid account's first bill works like this. But you a little early is just a one time change, Julian. Your next bill that will cover Feb 8 to Mar 7 will be due Mar 28." This made it seem like, after the first cycle, my account would be billing me AFTER the cycle was complete. However, immediately after this conversation I paid my overdue bill (for period ending 7 Feb, but bill due 28 Jan) and enrolled in AutoPay... and received the following, which says that for the billing period 7 Feb - 7 Mar, I'll pay the bill 28 Feb, which contradicts what the T-Mobile rep told me: Could you clarify which of these is correct? Best Julian
