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Johnathan_Y
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Joined 4 years ago
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Re: customer compliment
I just wanted to let everyoneknow that Raven Harper (Raven.Harper9@t-mobile.com)was amazing and helped me with all my concerns. I had an issue with my down payment for my preorder of theiPhone 13 Pro Max being set at $900.00 with a different agent from T-Mobile. However, with Raven'shelp,she was able to adjust the error made bythe previous agent and was able to correctly charge my account. In addition, Raven was able to answer all my questions,as well as suggest deals and promotions that were going on that I was unaware of. If I could give Raven Harper a 10 out of 10 stars for doing an amazing job, I would give her 20stars. Truly someone who was able to help meall while being patient, kind, and proactive.5Visto2likes0Comentarios