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Joshmali
Network Novice
Joined 2 years ago
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Disconnected while abroad
I tried to chat with customer service to request cancellation of my service at the end of the current cycle, on 16 December. They instead tried to sell me a new subscription which I declined. They went ahead an cancelled my service immediately, and now I can't access certain services, including my multi-factor authentification. My mobile app has also been disconnected, and i have no means of asking them to correct this mistake.82Visto0likes1Comentario