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Julian_H
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how do i turn off WiFi generation in 5G gateway
I use TMobile 5G gateway (10Mbps) as a failover internet WAN. My prime WAN is from Xfinity Cable (1gbps). Failover is handled by a Ubiquiti UDM Pro which is my main router / firewall. My WAPs are then plugged in to that router through my house. The Arcadian KVD21 i was sent my TMobile used to have the option on the router admin page to turn off the WiFi signal that the Gateway generates, but seems that option isn't available anymore on the mobileApp from Tmobile internet or on the router page 192.168.12.1 For reasons of security and reducing wireless signal interference, I would really like to shut down that TMobile gateway's wifi signal without having to go in and unplug the antennas within the device, or alternatively have a means to turn down the signal strength, or even get a TMobile gateway that has no WiFi signal generation. Please help if you can. Sadly i wasn't able to speak with anyone who understands networks at TMobile home internet tech support. Sorry - they try to be helpful but don't know the words.862Visto0likes3ComentariosRe: T mobile tech support is just incredible
Had a hysterical / dreadful call with TMobile 'technical support' today trying to verify the simple question of 'how do i turn off the WifI signal the gateway generates (you can't)'. Support was 24/7, but isn't. It's meant to start per TMobile's help line at 6am Eastern, but wasn't at 6.20am Eastern. But then the fun comes when you get someone. There are a few fundamental issues: For both the folks i spoke to, English wasn't their first language. I think Networking wasn't a language they knew at all. I described my set up with an Xfininty cable Gateway as my primary WAN ethernet source and using the TMobile 4G/5G (Arcadyan) gateway as my failover WAN source via ethernet. Both devices go into my router/FW and then onto my Wireless APs. I asked how/if i could turn off the WiFi signal being generated by the TMobile Gateway. The first person kept asking me about my extenders? I have no idea if they meant Wireless Ap extenders, but i think they were just meaning the ethernet cables going to my router. The second person seemed to have better english, but again teh suggestions were just funny. TMobile's first suggestion to turn off the WiFi was to turn off the gateway entirely. This would work in defeating the wifi, but of course would stop any form of WAN being delivered from TMobile. 2nd suggestion was to get a 4G local cell point which would take my Xfinity signal and create a WAN signal from that (what's the point? as that already exists, and would be no failover) Overall i think the issue is That TMobile has chosen to no longer allow users to control the WiFi generated in their own homes, which is atrocious behavior. I switched to TMobile from AT&T a decade back because TMobile had great customer service, but it seems those days have gone. it would be nice to find someone at TMobile tech support who understands networking also :) It sure ain't the tech support line.6Visto0likes0ComentariosRe: turn off wifi radio on Sagemcom Fast 5688W Gateway
Fully agree with the need to shut off the WiFi. It's just messing up my limited spectrum with a signal i can't control or firewall against. What's the point. Can't put it in a metal box because it needs a 5G signal, so am i forced to open it up and disconnect the WiFi antenna?28Visto0likes0Comentarios