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juls651
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Joined 3 years ago
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Re: SyncUp kids pairing with Phone App
boscoc wrote: Shnaka wrote: Second watch wouldn'tsync. At one point the watch stopped giving the sync screen. Customer support said to go to settings (swipe down), thenwatch info and then scroll down to software info. Tap on that writing 8 times (yes just on the letters, it's random but works) and you will get a new menu with "restore factory settings". Awesome! Called 611 and there's a TWO HOUR WAIT for a callback. Needed to figure out a way to factory reset, since there's no info on the TMo website. Very poorly supported device in terms of self-serve information. Hopefully it will pair right this time (last time, the watch thought it was paired, but the app didn't). This was very Helpful!!!!1Ver0likes0Comentarios