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justincy
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Joined 3 years ago
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Re: Windows laptop can't find T-Mobile Home Internet network... but all other devices can
I solved this problem by changing the Transmission Mode to "n/g". How? Open the admin panel by typing the "Admin IP" into the address bar of your web browser. The "Admin IP" can be found on the sticker on the bottom of the tower. On the left, click "Networks" then "Wi-Fi Networks" then 2.4GHz. "Transmission Mode" will be the first setting on the right. It's probably set to "Auto (ax/g)". Change that to "n/g" or any value which your network card supports. Then scroll down to the bottom and click "Save Changes." This should be applied almost immediately and the Wi-Fi network should begin showing up. Why? The transmission mode "ax" is a newer standard. "g" is well supported by since the mode says "Auto" it was probably choosing "ax" instead of "g". Both "n" and "g" are well supported so choosing "n/g" is a good bet for fixing your problem but you may need to try some other option if you have really old hardware. We choose to change the 2.4GHz network instead of the 5GHz network because 5GHz is new and if your hardware doesn't support the newer transmission modes it probably also doesn't support 5GHz.
