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Jw12
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Joined 3 years ago
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Re: How can I contact the Fraud Department?
I to have been battling a problem with contacting the fraud department. I have talked to 2 associates on the phone. I have chatted with 2 associates online. I talked with the store manager in Bellingham wa 2 days ago. Still haven't heard anything back. I've been trying to buy a new phone. And they put a block on my account to buy anything online or over the phone without my knowledge. My account is paid on time or early every month. And I've been a tmobile customers for a long time. They keep telling me to go into a store. Well if it were that easy. I would have. I'm high risk. And, with a pandemic going on. I can't just go in there. I'm extremely angry. Ready to switch carriers. I have never been so frustrated and irritated with anyone as much as I am with them. Horrible customer service. Terrible. Wouldn't Recommend tmobile to anyone.3Visto0likes0Comentarios