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KatieMae
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Joined 4 years ago
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Re: How Many Others Were Lied to About Your EBB Eligibility
I did this whole EBB thing back in July and tried doing the application and said I wasn't eligible because of my rate plan and I got so frustrated I called them multiple time and one guy said he changed my rate plan and wait 1 to 2 billing cycles and I did nothing happened. Called again and again and again and every time I called it was either its wrong rate plan or I never did the application when supposedly the guy did it over the phone when supposedly changed my rate plan. Well this last time I called the lady said about the March 10 or 12th deadline that makes you eligible but it says that no where on their website. She also saidI can try and make your plan 20 dollars cheaper but this was after I threaten to cancel my home internet with them.I am a single mom on dialysis this EBB program would really hope. They really need to stop lying to all these people. This is ridiculous2Visto0likes0Comentarios