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kcisco
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Joined 11 months ago
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Re: All devices connect to home 5G except Microsoft Surface. What to do?
cjake wrote: I have a Surface Laptop 4. It connects to the 5Ghz SSID using WPA2. SSID: TMOBILE-5G Protocol: Wi-Fi 6 (802.11ax) Security type: WPA2-Personal Network band: 5 GHz Network channel: 52 Link speed (Receive/Transmit): 576/155 (Mbps) ... Manufacturer: Intel Corporation Description: Intel(R) Wi-Fi 6 AX201 160MHz Driver version: 22.40.0.7 In the T-Mobile Gateway I have the 5GHz SSID Encryption Mode set to: WPA2/WPA3 (AES) Thank you very much cjake. I had to get a new gateway because my old one stopped working. I have a Surface Pro 3 that still is in excellent condition, but I was about to throw it in front of the snowplow from all the hours wasted trying to get it to connect to the new gateway. The t-mobile customer service is great, but 2 different people had no idea how to get it to connect. For me, I needed to do exactly what cjake has above except with the network band mine is set at the 2.4GHz and the WPA Version was set only to WPA2. Everything I did was done through the T-mobile internet app.8Visto0likes0Comentarios