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Keyman
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Joined 2 years ago
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Re: Suddenly slow home internet.
Thought I would chime in as well. Signed up a year and a half ago. Excellent speeds for my rural location (no cable/DSL). Was getting mostly around 35-40 Mbps download and at times it would hit 100 Mbps. Stayed on 5g.After the latest tower maintenance in early April, my Nokia router would no longer connect to 5g. Called support. Ended up exchanging for an Arcadia router. It first connected to 5g then stayed on 4g. After two separatesupport sessions with tickets sent to technical support, no change. I am now stuck on 4g 99% of the time with speeds between 6 Mbps and 18 Mbps. My Arcadia sits in a fan base to keep it cool and external antenna leads are hooked up.Thankfully, I did not cancel my DIRECTV to cut costs as originally planned. The speeds I get are barely adequate for streaming with one TV let alone another. A friend of mine got T-mobile home internet based on my recommendation in January. He is on the same tower. His router no longer connectsto 5g either. I guess T-Mobile just got too carried away and oversold this service. Another reason may be that over the past year, more people have upgraded their cell phones to ones that now have 5g. Since phone service takes priority, this may be a contributing factor to why home internet service is so slow. Still not happy with T-mobile as I ampaying for 5g service that I am no longer getting.2Visto0likes0Comentarios