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kitkat2024
Network Novice
Joined 10 months ago
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Wrong Bill Calculation in T-mobile One Plan
I have been using Tmobile for last 8 years. This is the first instance of Tmobile doing wrong calculation for my bill. I went from 9 lines to 8 lines but my Account Bill remained same. The line that we removed is not a free line and it stayed with us for 6 years. I spoke with customer care multiple times but they are not helping me and saying everything is right. I have 8 lines on Tmobile one Plan so Account Bill with autopay should be 70+50+6x20= $240 Insider discount 240x 0.2= $48 Account Bill = 240-48 = $192 for 8 lines -- This should be my plan costbut itis $216 I want to know if you think my calculation is wrong.Please let me know how can I get this sorted out. 8 VOICELINES=$192.00 9VOICELINES=$192.00
