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kyeshaqueen
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Joined 9 years ago
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Re: Help Settling A Collections Debt!
They can definitely recall the account from the Collections Agency. I've emailed the CEO and he had someone get back to me and I was able to pay through T-Mobile and they will be pulling the account from the CA and sending notification to the Credit Agency to have it removed. Customer service has no authorization to do this. You'll have to go higher.142Visto2likes0ComentariosRe: Help Settling A Collections Debt!
I've lived chatted with a representative and they keep telling me they can't do anything because they no longer have the account. ERC has it. I don't want to pay ERC, I want to pay T-mobile. I am still a t-mobile customer so I don't see why this is such a big deal.88Visto0likes0ComentariosHelp Settling A Collections Debt!
I have a notification on my Credit report stating that I owe a debt collection agency money which is from T-mobile, and it has been sent to collections. I never received any information in regards to a debt before hand and I am still a current T-Mobile customer, OTHERWISE I would have paid it. I want to work with T-Mobile directly to pay off my debt. I do not want to contact the Debt Collection agency AGAIN. I have no problem at all paying off my debt, but I want this removed from my Credit report ASAP, because it is very damaging. I am very willing to work with T-Mobile to resolve this issue. I do not have Facebook or a Twitter. I would like to E-Mail directly or speak to someone over the phone. Thank you!!!69KViews4likes25Comentarios