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l0qutus
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Re: T-Mobile support cannot unlock Samsung Galaxy S22 Ultra purchased from Samsung
gramps28 wrote: You need to reach out using messenger on one of Tmobile's social media accounts like the correct answer states. Thank you! Tmobile on Twitter was able to immediately fix the issue and I was able to unlock my phone.15Visto1like0ComentariosRe: T-Mobile support cannot unlock Samsung Galaxy S22 Ultra purchased from Samsung
I'm having the exact same problem trying to unlock my S22 Ultra that I purchased from Samsung (and locked to T-Mobile) in FEB 2022. The phone has been fully paid off for a long time. I wanted to give my phone to a family member on a different network but I couldn't unlock the phone through the website or through the "Permanent Unlock" feature in the Settings Menu. Customer support confirmed that I've been on the network over 500 days,my phone was fully paid off, and the IMEI is listed. They said there is conflicting information within the system and blamed it on server miscommunication with Samsung. One system says I have not been on for 40-60 days while the help desk independently verified that I have been on the system for over 500 days continuously. I've called 3x over this matter and was told something different each time.2Visto0likes0Comentarios