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LordRoquefort
Roaming Rookie
Joined 4 years ago
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Re: Report T-Mobile to the FTC
I see that Gramps28 has replied tomultiple community threads with the logical "should have known" answer and a helpful link. He's a complete fraud! Works for the enemy. Why would anyone follow this complaint chat for years...and years? I see 2022 responses. Either he's a sad, lonely, and unfortunately psychologically inept individual with zero social skills. Or he's on the payroll. Gramps28 will be Julie11 next month.Re: Report T-Mobile to the FTC
Hi, Gramps! Why would I have internationale roaming fees? I only usedmy phone when WIFI was available and used WhatsApp. T-Mobile has service in this S.A. country. They informed me that it would cost such and such a price to call or text the USA and so much for Europe. I did not call or text anyone. T-Mobile is farRe: Report T-Mobile to the FTC
This is LordRoquefort with an explanation on my post. I called T-Mobile for advice on my pre-paid account because I would be working out of the country for two months and didn't want any hassle or phony roaming charges. I paid eighty dollars ($80) in advance to cover two months. I did not text, call, respond to anyone unless it was over free Wi-Fi/WhatsApp. They still sent me threatening messages that they were going to suspend my service the very first month.I'm in South America and added 40 dollars to my account. Month number two. The same scenario and added another 40 dollars. I have proof of the bank transactions (withdrawals). I paid 80 dollars in advance. Where's the 80 extra? When I called about the issue they made up charges on the fly. Supervisor transfer. Travellers fee. Bringing my cell phone to another country fee. Looking at my cell phone outside of the USA fee. And! My bill was 35 dollars a month initially. Then 45 then 35 then 40 dollars a month at their choosing.Report T-Mobile to the FTC
This "solved by the community" is complete nonsense. These are T-Mobile employees/staff replies. File a claim, civil suit against T-Mobile. They purposely make it difficult to contact anyone besides their underpaidBharata team. Send a letter to Deutsch Télécom. Nothing will happen. Civil Suit. They could care less. Thank you, T-Mobile Fraudulent Charges
