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MAC19
Network Novice
Joined 2 years ago
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will t-mobile honor their own ad?
In several places t-mobile states that the new go5g plus cost $150 for three lines. It doesn't state anywhere that it is a promotion only (which doesn't make sense.. is the 3rd line free forever if you add it but not if you change plans? The infois on the t-mobile website. However they are quoting me 185 for 3 lines. To make matters worse, I have been a customer for over 10 years and just last week added a third line to my mag max plan. I was told that if I had waited 7 days I could get that line free!. Something doesn't smell right here. After over 11 years I'm looking for another carrier.Tmobile cannot port a number from Verizon into their system
I have had 2 lines with tmobile for almost 20 years. I attempted to add a third line and port a number over from Verizon. We are going on 48 hours and the response so far is that there is an issue with tmobile system letting the number come over to tmobil. Tmobile is telling me that Verizon has released the number and it is the tmobile system issue. I get periodic call backs saying that a ticket has been entered and to wait ANOTHER 24 hours. T-mobile is about to loose me as a customer.
