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Machuchon
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Joined 3 years ago
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Re: Gateway device model KVD21 and T-Mobile Home Internet app
I hope my experience with the same issue help. I was dealing with T-Mobile support for a week and they told me will escalate the problem. I found that if I reset from factory I will be able to start from the beginning the setup process including the password admin. There is a small hole in the back of the gateway and with a toothpick push and hold for over 5 secs. After I complete the setup process I have access.17Visto1like0Comentarios