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magenta10074307

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Re: PayGo prepaid plan no longer part of T-Mobile?
Thanks for confirming Amanda! One quick follow-up: if I do port my current T-Mobile prepaid plan to Ultra, does that mean I will lose my current account balance from top-ups I've already made?
5 years ago Place Accounts & Services
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Re: PayGo prepaid plan no longer part of T-Mobile?
I wouldn't recommend you trying this, but I'm pretty sure if you were to switch off the PayGo plan, you would no longer have the option to switch back to it. I was on the PayGo plan a couple times earlier this year and could switch between PayGo and Mobile Internet plans, depending on my needs for that month, but the option no longer appears I've attached a screenshot of what I can select from:
5 years ago Place Accounts & Services
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PayGo prepaid plan no longer part of T-Mobile?
I'm a prepaid customer currently on a Simple Choice Mobile Internet plan. I used to have the option to switch between Mobile Internet plans and the $3/mo PayGo plan via the account self-serve portal, including for most of this year. I noticed within the past month or so that PayGo no longer appears as an available plan to switch to in the self-serve portal. I got curious if the plan was even available anymore, so I checked out the T-Mobile Prepaid monthly plans page, and noticed that the section that describes the features of the PayGo plan now link out to a PayGo plan being offered by "Ultra Mobile". So is the PayGo plan no longer part of the immediate T-Mobile umbrella? Does this mean I need to port my number out of T-Mobile to use the PayGo plan now?
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5 years ago Place Accounts & Services
paygo
servicio prepagado
ultra mobile
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