Forum Discussion
PayGo prepaid plan no longer part of T-Mobile?
I'm a prepaid customer currently on a Simple Choice Mobile Internet plan. I used to have the option to switch between Mobile Internet plans and the $3/mo PayGo plan via the account self-serve por...
¡Hola, @magenta10074307!
A change to the PayGo plans was made back in July. They're now being handled by UltraMobile whom has been a longtime T-Mobile partner. To switch to a PayGo plan, you'll need to port your number to Ultra by calling 1-888-777-0446. Let me know what other questions you have and I'll do my best to get them answered.
I wouldn't recommend you trying this, but I'm pretty sure if you were to switch off the PayGo plan, you would no longer have the option to switch back to it. I was on the PayGo plan a couple times earlier this year and could switch between PayGo and Mobile Internet plans, depending on my needs for that month, but the option no longer appears
I've attached a screenshot of what I can select from:
