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magenta1480587
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Re: tmobile reversed iphone 14 pre order charge
Same thing happened to me. I've tried several times to talk with a rep but all I get is a standard reply that the phones won't ship until the 16th and that's what (according to them) they've been saying all along and that it's apple's doing,even thoughthey already generated a shipping label for my order andeven thoughI know people with ATT, Verizon, and some who have ordered direct from apple who already have their orders being shipped to them and will get them by the 16th. Hell, even my account page says my order was supposed to be shipped yesterday. I don't know, TMobile has been doing nothing but sliding downhill for the past two years or so. I've been with them 13+ years but now I think I'm done - they've just stopped giving a s-- about their customers.18Visto0likes0ComentariosRe: issues with my Google pixel 6 Pro preorder?
I would give it a few days. If they charged your order chances are it got boxed and labeled, but who knows at this point. If not, then they f---'d up pretty good. I've never had anything go smooth with an order from T-Mobile but, except for now, it's always come on time, regardless of what the website said.27Visto1like0ComentariosRe: issues with my Google pixel 6 Pro preorder?
am321 wrote: Perezs08 wrote: Mine just got back ordered till November. Up until a few hours ago it said delivery on 10/28 now it got moved. I preordered on 10/19. White pixel 6 pro. I'm having an issue because one representative told me that if it doesn't ship out by the 27th then I should give customer care a call. When I did that my Community member didn't want to help me and switched me to an overseas representative (rude and unprofessional). Then when I call back later in the day today when I had more time. They told me that it supposed to ship out tomorrow and it's waiting be picked up at the moment. I still haven't gotten any tracking number I'm still unable to see my order in any capacity on my own. The second phone call with the community rep they told me that they're having issues with their order system so you may not be able to find you order or the order information may be wrong. I don't know how accurate that is because nobody else I told you that when I called. Then no I have not went into a store as of yet, tomorrow in the morning I have some time and I'm going to go into the store and talk with them about it if I don't get any tracking number and or if the order doesn't pop back up for me to check and it shows thatup that it has shipped by the by tomorrow morning. Also someone told me in one of the Pixel groups on Facebook that they ordered the pro directly from T-Mobile's website yesterday with overnight 1-day shipping and it arrived to them today (10-27 and honestly I would take that with a grain of salt). So when I brought that up to the community customer care representative first they told me it's inorder of when you purchase the phone. I told the representative that I purchased it on the 19th as soon as your web site was fixed because the website had some technical issues not letting me purchase the phone unrelated to the preorder launch. While the other person purchased it on the 26 yesterday and received it today directly from T-Mobile's website. When I said all that she was mute about it and tried to switch the subject back to what she saw in the screen. Check the card you used to pay for it with. At the very least (if you financed) you should have had to pay tax. In my experience with pre-orders with T-Mobile they don't charge your card until the device is pretty much packaged and ready to ship. Sometimes their site is slow to update tracking info but your credit card company will still show the charge right away.7Visto0likes0ComentariosRe: issues with my Google pixel 6 Pro preorder?
I just had mine switch from being shipped out before tomorrow to backordered. Called customer care and wasn't given any real reason - they just tried to blame Google for not shipping them any. Basically it's another tmobile shit show. Between their handling of orders, slow internet, and next to nothing product availability, I have no idea why I'm still with them.32Visto2likes0Comentarios