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magenta6758067
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Joined 7 years ago
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Re: Unable to purchase phone online
just clicking this upgrade link. I go through picking phone, choosing line that'll get new phone. Next is device protection, then choose any accessories. Then it'll say calculating price and then that's where I get "oops we hit a snag" error. Click try again and startsthe process all over. I finally had some free time last night, ran over to the tmo store and it closed at 8. Lol11Visto0likes0ComentariosRe: Unable to purchase phone online
Well I've been a customer of T-Mobile for 14 years, I highly doubt I would want to switch over something like this. It's a little aggravating for sure. I'm not sure why but I tried the jump upgrade yesterday on my line and everything went through perfectly. It's just updating a regular line no matter which one hits a snag13Visto0likes0Comentarios- 9Visto0likes0Comentarios
Unable to purchase phone online
I've been trying to purchase a phone upgrade for my wife. At least 20 times now and every time I get to the end I get, "oops we've hit a snag". Then it kicks me back to the page showing the phone I want. Anyway to get around this silliness?Solved20KViews0likes45Comentarios