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magenta8317292
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Joined 6 years ago
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Re: Do I seriously have to pay for service I have never used?
We are having a similar issue with Tmobile and it is a nightmare! Having been longterm Prepaid customers with Tmobile, we decided to sign up for the essentials 55+ plan. After paying the initial amount, we received the phones, but have been unable to port or activate our numbers. I have called Tmobile support several times and been to their stores 3 times. We were told our lines would be activated within 24 hours, that was over a month ago and now they are billing us for services we did not receive and cannot access.6Visto0likes0Comentarios