User Profile
Mattcart
Newbie Caller
Joined 3 years ago
User Widgets
Contribuciones
Re: Identifying US phone numbers as international numbers
This issue as been addressed in a previous thread but says it's "solved" but it is obviously not solved. This issue continues to exist when switching from one carrier to another. In the prior thread, user "perhydropyrene" offered a solution if T-mobile's tech support will only read it and apply it. Here is that previous thread: https://community.t-mobile.com/accounts-services-4/incoming-numbers-appear-as-international-numbers-11997?postid=110634#post11063418Visto0likes0ComentariosRe: Incoming numbers appear as international numbers
I started having this issue when I transferred from Sprint to At&t (2019). Prior to the transfer, my phone number worked as it should. I believe it was from the way the number was ported from Sprint to At&t. Sprint made us go through their International Customer Service to get the number ported, which both the At&t rep and I, thought that was odd. Ever since then, I have been experiencing the same thing: incoming calls are showing up asinternational numbers. I've tried all the fixes with the phone numbers in my contract but it doesn't make a difference, because when I try to call a local number, it tells me, "the international number you are calling cannot be completed as dialed." At&t says it's Sprint's fault. Sprint said it is an At&t issue. I just kept getting the run around. I thought switching carriers would fix this, but it hasn't. I tried switching to several different carriers, explaining what happened to my phone number, but it just gets ported as the screwed up one between Sprint and At&t. Here I am with Tmobileand still the same problem. I also noticed that my voicemail number default is +11352***-****. 352 is my area code. I have tried every mode and combination to change it. It doesn't matter - still the same problem. My phone is showing as though I'm in Germany or Sweden. Since the original switch, I also noticed the location on my photos in Google shows foreign locations too. This is the first post I've seen with this issue too. I was just thinking about changing my phone number. I'd hate to do that because I've had this number for over 8 years. If I miss a call and try to call the caller back, it would not go through because it thinks I'm calling an international number. I have to manually call each number back using 13525551234. I have to remove the + if it shows it, or add 1 then the area codeif it's a local number. I believe what perhydropyrene stated about the cause, is correct, however, it is Not Exclusive toT-Mobile. It is the way the number is being ported and stripped from one carrier to another. It is also not exclusive to iPhone, because I have a Samsung. So can this be fixed for the people currently having this issue, without having to get a new phone number? Can anyone fix this issue, or does it have to be a carrier tech person?10Visto0likes0Comentarios