User Profile
matthilein
Network Novice
Joined 2 years ago
User Widgets
Contribuciones
Re: Calling a US number when they are overseas results in charge
beggerking wrote: matthilein wrote: @Becs gThanks for your response. However, even though I doubt what you say is correct, this is not the issue here.This is not about roaming abroad or calling a foreign number. I -- and the previous poster -- were not calling a foreign number. I was calling a US number from my US number while being in the US. I.e. I should not be charged any fees for calling a foreign number, because I simply did not. if you are outside of usa, any call to anywhere cost money. period. this is absolutely typical of ANY carrier anywhere. Well, this thread is about making a phone call from my US number to another US number while located insidethe United States. So, it is NOT "typical of any carrier". On the contrary, it simply does not make sense to charge the caller for a call when the recipientis outside the US. How is the caller supposed to know? Any such roaming charges are to be carried by the recipient.5Visto0likes0ComentariosRe: Calling a US number when they are overseas results in charge
@Becs gThanks for your response. However, even though I doubt what you say is correct, this is not the issue here.This is not about roaming abroad or calling a foreign number. I -- and the previous poster -- were not calling a foreign number. I was calling a US number from my US number while being in the US. I.e. I should not be charged any fees for calling a foreign number, because I simply did not.20Visto0likes0ComentariosRe: Calling a US number when they are overseas results in charge
Same, here just got off customer service. I had a call on my bill to a US number, yet the destination was given as "Germany". Four minutes for $12… When I asked for an explanation, customer service was telling me that the person must have been in Germany. I then said that this didn't make sense -- I was calling from my US number in the US to another US number. How would I be able to know where that person was and why would I have to pay for this person to be abroad (as opposed to the person who was receiving the call). They just said that this is the policy and that I could block international calls if I wanted to (which of course doesn't make any sense). In the end they refunded me the $12 as a "one time" courtesy but clearly that "policy" can't be right or legal.20Visto0likes0Comentarios