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Meezy
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Joined 2 years ago
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Returned equipment still being billed
I have returned a range extender. Have a UPS tracking #. Shows recieved in Fort Worth Texas by TMO GRC and " left on dock ". I have now spoken with 6 different representatives who have all assured me that it was taken care of. Recieved another bill for $307.79 ( for a $25 piece of outdated plastic ) AGAIN that has been returned. Tried the Facebook page messenger. No response. Seriously unbelievable.212Visto2likes3ComentariosRe: keep getting threatening enails about equipment that was returned
I'm going through it right now. 3 bills received for a signal booster that was returned and recieved by tmobile. Tracking # provided as proof shows recieved in Fort Worth Texas. Now on my 6th phone call with another person who assures me, as they all have, that they are the one who will get this fixed. UNACCEPTABLE. Funny thing is the guy at the TMOBILE store said to MAKE SURE you keep your Tracking # as this tends to happen alot. He also said that the equipment I was returning wasn't even used anymore and cost around $25. TMOBILE is trying to hit me for overb$300. 🤣🤣 Unbelievable this company.8Visto0likes0Comentarios