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mellymel
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Joined 7 years ago
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Re: S22 Ultra not showing up in trade in list
OMG, this is ridiculous! C'mon T Mobile. I bought Samsung S22 Ultra from Samsung in December 2022. It is registered with Tmobile. Now all of a sudden, "my device" section of the Tmobile APP and online shows my IMEI (which is the correct IMEI on my physical phone) as an IPHONE 11!!!. I've now called and chatted with tmobile twice and they act like they've never heard of this before. In addition, if I go through the trade in steps to get the value of the S22, I get stuck. Why? because tmobile has my IMEI listed as an IPHONE. I have NEVER owned an IPHONE on my line. Also, during trade in steps, I select to trade in a different phone, select Samsung, when I search my model number, my model number is NOT LISTED. UGH. I've been with TM for 15 years...c'mon!!!13Visto0likes0Comentarios